Zoom Unveils Workplace: Revolutionizing Collaboration with AI-Powered Platform

Today, dispersed teams and disconnected collaboration tools have created unwanted complexity — in the form of more meetings, siloed communication channels, and information overload. A 2023 Morning Consult report commissioned by Zoom revealed that more than half of knowledge workers spend at least a few times a week on time-consuming tasks like sharing notes and action items with colleagues, and according to Opentext, 80% of global workers experience information overload.

Addressing the Collaboration Paradox

All that time spent in the name of collaboration can paradoxically get in the way of effective teamwork, reduce meaningful connection with our colleagues, and hamper engagement at work. To address this collaboration paradox, businesses need to reimagine how their teams communicate and collaborate. We’re here to meet that need — with Zoom Workplace.

Introducing Zoom Workplace

Zoom Workplace is our AI-powered collaboration platform designed to help your organization reimagine teamwork by streamlining communications, increasing employee engagement, optimizing in-person time, and improving productivity across flexible work. It’s everything you trust and love about Zoom’s core communications products, combined with our employee engagement, spaces, and productivity solutions, all within the Zoom experience, with AI woven throughout.

The Power of Zoom AI Companion

Zoom Workplace elevates the experience with Zoom AI Companion seamlessly included at no additional cost*, enabling your employees to be more productive, collaborate better, enhance their skills, and unlock time savings — without you having to pay a premium for generative AI or needing to pick who gets generative AI superpowers.

Open Platform for Seamless Experiences

As an open platform, Zoom Workplace enables choice and empowers customers to create seamless experiences with our APIs, SDKs, and over 2,500 integrations in the Zoom App Marketplace, including integrations with Microsoft, Google, and others.

Streamlining Collaboration with New Features

Zoom Workplace is powered by Zoom AI Companion, an assistant that boosts productivity during the workday with high-quality, accurate results. New features include Ask AI Companion to create materials for meetings, Zoom Team Chat for seamless collaboration, and collaborative editing capabilities for Microsoft OneDrive and Google Drive. Additionally, smart name badges and updated AI for Zoom Phone enhance meeting experiences and information retrieval.


With Zoom Workplace, businesses can streamline collaboration, increase productivity, and foster meaningful connections among teams, ultimately reimagining the way we work in the digital age. Discover how Zoom Workplace can make your workday work better for you.